Frequently Asked Questions
- Do you carry liability insurance specifically designed for Christmas decorating?
- Christmas Decor franchises are trained, insured professionals.
- How much will it cost us to have our decorations installed and taken down?
- Each installation is customized to the property—so the customer can invest as much—or as little—as they want! Each proposal is presented with a number of options. We will help you build your decorating package over time!
- Do we rent the decor, lease it or do we own it?
- All decor is included in the service package. With Christmas Decor’s Service One program, you’ll never own old, worn-out decor again! With our program, decor is automatically replaced when it needs to be - and you will have the flexibility to change colors upon renewal!
- Is there a cost to store our lights for next year?
- The new Christmas Decor program is all-inclusive—one price for everything.
- Is there a labor warranty just in case the lights stop working or there is a problem?
- With Christmas Decor’s Service One program, maintenance is included in the price. We will also conduct proactive service visits throughout the holiday season to make sure your program looks like it did the day we installed it.
- Is there a difference between your lights and the ones at Wal Mart?
- Absolutely! Our decor is manufactured to our specifications—longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!
- Who do we contact for service should there be a problem?
- You will be provided with contact information for a service representative.
- Can we determine the time that you take the decorations down?
- Yes. A Christmas Decor representative will work with you to schedule a takedown appointment that is convenient for you.
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